Effective Date: 01/09/2025

At BHShop.co.nz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (bhshop.co.nz), make purchases, or use our services. By accessing and using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website. The types of information we collect include:

• Personal Information: Information that identifies you, such as your name, address, email address, phone number, billing and shipping information, and payment details.
• Non-Personal Information: Information that does not identify you personally, such as IP addresses, browser type, device type, location, and browsing behavior on the site.

This information may be collected when you create an account, place an order, subscribe to our newsletter, or interact with our customer service team.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To Process Orders: To complete your purchase, process payments, and deliver products to you.
• Customer Service: To respond to inquiries, provide support, and resolve any issues with your order.
• Marketing and Communications: To send promotional emails, newsletters, and special offers, if you have opted in to receive them. You can opt-out of these communications at any time by unsubscribing.
• Improve Our Services: To analyze how users interact with our website and enhance the user experience, including improving site functionality, design, and product offerings.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers (such as payment processors, shipping carriers, and email marketing services) who help us deliver our services and complete transactions. These providers are contractually bound to use your information only for the purposes we specify and are prohibited from using it for their own purposes.
• Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as responding to subpoenas, court orders, or requests from government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take the protection of your personal information seriously and implement reasonable technical, physical, and administrative measures to safeguard it. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device when you visit a website. These technologies help us:

• Remember your preferences and settings (e.g., language preference or items in your shopping cart).
• Analyze site usage: Cookies help us understand how you use our site, so we can improve it.

You can choose to disable cookies through your browser settings, but this may impact your ability to fully use our website.

6. Your Rights and Choices

As a user, you have the following rights concerning your personal information:

• Access and Correction: You have the right to request access to the personal information we hold about you and to correct any inaccuracies.
• Opting Out: You can opt out of receiving marketing emails at any time by following the unsubscribe link at the bottom of our emails or contacting us directly.
• Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain it for legal or business purposes).

To exercise any of these rights, please contact us using the details provided below.

7. International Transfers

If you are located outside of New Zealand, please be aware that your personal information may be transferred to, and processed in, New Zealand or other countries where our service providers operate. These countries may not have data protection laws as comprehensive as those in your country. By using our services, you consent to such transfers.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by BHShop.co.nz. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will include an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: info@bhshop.co.nz

Phone: 64+ 9 443 0786

Mailing Address: Unit 7, 75 View Road
                             Wairau Valley
                             Auckland 0627 New Zealand

Disclaimer: By using our website, you consent to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services or provide your personal information.